Shipping policy
Shipping Policy
Last updated: August 2, 2026
Thank you for shopping with us! We are committed to delivering your order as quickly and efficiently as possible.
Order Processing
- Orders are processed within 1–3 business days after payment has been received.
- Orders are not processed or shipped on weekends or public holidays.
- During peak seasons or promotional events, processing times may be slightly longer.
Shipping Times
Estimated delivery times vary depending on your location:
- Domestic: 2–7 business days
- International: 7–21 business days
Please note that these are estimated delivery times and are not guaranteed.
Shipping Costs
Shipping fees are calculated at checkout based on your location and the selected shipping method.
If you offer free shipping, replace this section with:
«We offer free shipping on qualifying orders. Any applicable minimum purchase amount will be displayed at checkout.»
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number (if available). Tracking information may take up to 48 hours to update.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.
Delayed or Lost Shipments
While we work with reliable shipping partners, delivery delays may occasionally occur due to weather, customs processing, or carrier issues.
If your order has not arrived within the expected delivery timeframe, please contact us and we will be happy to assist.
Incorrect Shipping Address
Please ensure your shipping address is correct before completing your purchase. We are not responsible for orders shipped to incorrectly provided addresses. If you notice an error, contact us as soon as possible.
Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery and include photos of the damaged item and packaging so we can help resolve the issue.
Contact Us
If you have any questions about your shipment or this Shipping Policy, please contact us through our store's contact page or customer support email.